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Frequently Asked Questions
Where do you deliver?
All across Pakistan!
We deliver wherever the major courier services deliver, which is almost all of Pakistan.
Packages are delivered via TCS, Leopards Couriers, and some city-specific couriers services.
Can I collect the package myself from your warehouse/store/office?
We take privacy and security extremely seriously.
Our operations (unofficially importing and selling drugs) are illegal in Pakistan.
The locations of our office and warehouses are a well-kept secret, and we will not disclose that information for any reason.
This level of privacy and security is the primary reason we have been in business for so long, and also important to protect our customers' data from interested parties.
You can, however, opt to collect the package from some of courier branches yourself, if you don't want a delivery at your address.
Okay, so how do I opt for self-collection?
For most cities, the only option to collect is from the main TCS or LCS branch.
For this option, while placing the order just type "Self collection" instead of your address.
Contact us for more information. The branches which can be collected from keep changing.
How do you ensure our information is safe?
One of our core tenets is Security & Privacy.
We take care of that in multiple ways:
- All communication with the website is encrypted. Non-encrypted connections are not possible. This means even if your network is compromised, the attackers can not see what you are seeing on our website.
- We don't use WordPress, WooCommerce, or similar platforms with weak security. We use a proper cart backend, and our frontend is completely custom written with up to date libraries and security practices to ensure there aren't any attack vectors.
We also regularly get our site audited to ensure there is not any vector our developers might have missed.
- Frequently, we scrub all records and completely destroy all data.
Can I pay via Bank Transfer/EasyPaisa/JazzCash/etc?
For security reasons, the only possible method of payment is Cash on Delivery.
The option to pay with crypto will be available soon, though.
What will you do with my email address?
Email addresses are only used to send invoice and tracking details.
We never send promotional emails, and your email will not be used for anything else.